Privacy Policy – How jilibetwin Handles Your Personal Data

1 Introduction

This Privacy Policy applies to all users of the jilibetwin website and platform, including anyone who registers an account, makes a deposit, places a wager, or simply browses the site. By using jilibetwin, you acknowledge that your personal information may be collected and processed as described in this document.

jilibetwin is committed to handling personal data responsibly and transparently. If you have questions about this policy or how your data is managed, please contact us at [email protected].

2 What Information We Collect

jilibetwin collects personal information in the following ways:

• Registration data: Your name, date of birth, email address, and mobile number when you create an account.
• Identity verification (KYC): Government-issued ID, proof of address, and other supporting documents submitted during the verification process.
• Transaction data: Details of deposits, withdrawals, and gaming activity on the platform, including amounts, timestamps, and payment method references.
• Device and session data: IP address, browser type, device identifiers, and session activity logs collected automatically when you use the platform.
• Communications: Records of support requests, email correspondence, and any other messages you send to jilibetwin.

We collect only the information that is necessary for the purposes described in this policy. We do not collect data that is excessive or irrelevant to our platform operations.

3 How We Use Your Information

Personal information collected by jilibetwin is used for the following purposes:

• To create and manage your account, including authentication via OTP and password.
• To process deposits and withdrawals in Philippine Peso through your chosen payment method.
• To verify your identity as required for KYC and account security.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To respond to support queries and resolve account-related issues.
• To communicate platform updates, policy changes, or account notifications.
• To analyse platform usage and improve the user experience.
• To comply with applicable legal and regulatory obligations.

4 When We Share Your Information

jilibetwin does not sell personal data. We share information only in the following limited circumstances:

All third parties who receive personal data from jilibetwin are required to handle it securely and use it only for the specified purpose.

5 Cookies and Tracking Technologies

jilibetwin uses cookies and similar tracking technologies when you visit and use the platform. These serve the following functions:

• Session cookies: Keep you logged in during your visit and maintain your betting session state.
• Preference cookies: Remember your language, display, and notification settings.
• Analytics cookies: Help us understand how players navigate the platform so we can make it better.
• Security cookies: Used to detect anomalous login attempts and protect your account.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality, such as keeping you logged in between pages.

6 How We Protect Your Data

jilibetwin takes technical and organisational measures to protect the personal information we hold. These include:

• SSL (Secure Socket Layer) encryption across all pages of the platform to protect data in transit.
• OTP-based login verification to prevent unauthorised access to accounts.
• Access controls limiting which staff can view personal or financial data.
• Regular monitoring of account activity to identify and respond to suspicious behaviour.

No system can guarantee absolute security. If you become aware of any unauthorised activity on your jilibetwin account, please contact support immediately at [email protected].

7 How Long We Keep Your Data

jilibetwin retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. In general:

• Account data is retained for the lifetime of your account and for a defined period after account closure, as required for legal and audit purposes.
• Transaction records are retained for a minimum period in line with applicable financial record-keeping requirements.
• KYC documents are retained for the period required by applicable anti-money laundering and identity verification obligations.
• Support correspondence is retained for a period sufficient to resolve ongoing issues and respond to follow-up queries.

When data is no longer required, it is securely deleted or anonymised.

8 Your Rights Over Your Data

As a player on jilibetwin, you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can request deletion of your personal data, subject to legal retention requirements.
• Objection: You can object to processing of your data in certain circumstances.
• Account closure: You may close your jilibetwin account at any time by contacting support.

To exercise any of these rights, contact us at [email protected]. We will respond to requests within a reasonable timeframe. Note that some requests may be subject to identity verification before we can process them.

9 Minors and Age Restrictions

jilibetwin is strictly for users aged 21 and above. We do not knowingly collect personal information from individuals under this age. If we become aware that a minor has registered an account, we will close it and delete the associated data.

If you believe a minor has used jilibetwin, please notify us immediately at [email protected].

10 Changes to This Privacy Policy

jilibetwin may update this Privacy Policy from time to time to reflect changes in platform practices, technology, or legal requirements. The date of the most recent update is shown at the top of this page.

We recommend checking this page periodically. Continued use of the platform after an update constitutes acceptance of the revised Privacy Policy.

11 Contact Us About Privacy

For any questions, concerns, or requests related to this Privacy Policy or to the personal data jilibetwin holds about you, please contact our support team:

Email: [email protected]

For platform-related questions, you may also visit the FAQ page or the About Us page for more background on how jilibetwin operates. Our Terms and Conditions also contain related information about account rules and data use.